Witness to insane Road Rage

Today started like any other day. While I was maneuvering through traffic at IIT-Powai, Mumbai, I got stuck behind a long line of cars. I snaked my way around the cars stuck in the fast lane and then witnessed the most unbelievable sight - a biker with his lady companion jumped off their bike. The biker made his way to the car and then started hitting the windshield and the drivers side window with that helmet!!

I could not see any noticeable or visible damage to either the bike or the car and I could not for the life of me understand what was going on. The driver of the car, a relatively new Hyundai i10 snaked his way into my lane and then cut further left to avoid the insane assault on his vehicle. Then got royally stuck in the usual IIT Mumbai traffic. The next thing I see is the biker hop onto his bike, swerve in front of the car, get off and start his insane banging on the windshield. The driver then made his biggest mistake I think. He rolled down his window completely and the next thing he knew, he was being punched repeatedly in the face. It was a horrible sight to witness. The driver looked like a decent guy who was frightened out of his wits! The biker tried to smash his helmet into the driver's face and the driver had the sense to shield his face from the hammering. So the biker continued to punch the poor guy in his face. The look on his face was pure murder. He looked like he was out of his mind. 

I found myself helpless at being a witness. I needed to move off as the signal had turned green and I was holding up traffic. I could not believe the extent of rage the biker had in him. What have we come to in this city? Is there so much latent anger in us now that vents out like this? Was this anger just road rage or was it fueled by the frustrations this man has in his life? What do you do when you are witness to insanity like this? I understand verbal altercations are inevitable, but what warrants such an act of violence? And where is the law in all of this? Mumbai is a frustrating place to drive in, but is it also a frustrating place to live in? I do not want to delve into what are the possibilities for the thoughts behind the bikers action, for I saw no thought. 

I only saw a man who was no longer human - I saw a wild raw animal pulverizing his prey. I felt helpless.